Return & Exchanges
We accept size exchange
Please note that exchanges/returns are accepted based on the following conditions:
- This exchange/return is within 7 days from the date you received your item.
- Shoes are in its original unworn condition with original packaging.
- Shoes are not on sale/discounted.
- There'll be IDR 10.000 handling fee you have to pay.
- Exchanges and replacements will be of the same design. If this item is sold out or not available, you can exchange to other design.
- Strictly no refunds.
- Shipping fee from our warehouse to you will be on your expense.
- All tax and custom clearance will be on customers
Please keep in mind that you will have to proceed with returning this item(s) at your own expense.
Do not send in your return item(s) before receiving our confirmation.
For Exchange please email us at info@cloxvox.com or WA +6281370566668